Data Protection Privacy Notice
This notice explains what personal data Inspira Sound & Lighting (“the Company” “our” “we”) will process about you when you visit our website and complete the contact form (“the Purpose”). The Company are required to notify you of this information under data protection legislation. Please ensure that you read this notice (sometimes referred to as a ‘privacy notice’) and any other similar notice the Company may provide to you from time to time when the Company collect or process personal information about you.
What information the Company will collect about you
The Company will collect the following information about you:
– First Name
– Surname
– Email Address
– Any information provided via the online chat
Why the Company collect the information about you, and how the Company use it
The Company will typically collect and use this information for the following purpose:
To contact you about your query, provide you with information on our services or assist you in your event requirements. We will use your information to check our records are correct and that you are happy and satisfied.
We may, unless you opt out, keep you informed of special offers and events we are attending.
The Company seek to ensure that their information collection and processing is always proportionate. The Company will notify you of any changes to information the Company collect or to the purposes for which the Company collect and process it.
Why the Company collect the information about you, and how the Company use it
The information we collect will be shared internally within the business for marketing purposes and to liaise about your query or event.
We do not rent or sell your information to any other individuals, organisations or businesses.
We use a third-party provider, MailChimp, to deliver our newsletters and promotional emails. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our email communication. For more information, please see MailChimp’s privacy notice.
Our online chat portal is provided by Tidio. For more information on their privacy practices please see their privacy policy.
Where information may be held
Your information is stored electronically. Any paper forms containing your personal contact information are securely destroyed within 7 days of being submitted electronically, our backup data is password protected and stored securely.
There are security measures in place to seek to ensure that there is appropriate security for information the Company hold.
Any recipient of the information will be bound by confidentiality obligations.
How long the Company keep your information
We keep your information for no longer than is necessary for the purposes for which the personal information is processed.
Keeping your personal information secure
The Company have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. The Company limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
How to complain
You are entitled to view, amend, opt-out or delete the personal information that we hold on you. Please email your request to us at events@inspira.uk.com.
Changes to this Privacy Notice
This policy was last reviewed on 23rd April 2020.